What We Collect and Why We Collect It
When you open an account, we collect your name, contact details and a verified payment method — typically bKash, Nagad or Rocket — so your deposits and withdrawals can be matched to your account accurately. We also record device type, browser session data and the pages
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you visit within the platform; this helps us keep the experience consistent whether you are on a mobile handset or a desktop browser. Payment transaction references from bKash, Nagad and Rocket are retained for reconciliation and fraud prevention, not for marketing. We do not store your
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mobile wallet PIN or full payment credentials — those stay inside your own wallet app. Location data is collected only at account registration level and only to assess whether service is available in your region under local law. Any data shared with payment processors is limited
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to what those processors require to complete a transaction. You can request a summary of the data we hold on your account at any time by contacting our support channel. Retention periods vary by data type; account-level records are kept while your account remains active, and
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for a defined period after closure as required by applicable rules.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.